Shipping policy

We deliver across the UAE. Orders are processed within 1, 2, 3 business days and shipped via courier. Tracking details will be shared once dispatched. Delivery timing may vary due to courier operations or address accuracy.

Orders are processed during business days only, excluding public holidays. Delivery timelines may vary depending on the destination city and courier service schedule. Customers are responsible for providing accurate shipping details to avoid delays.

If a delivery attempt fails due to incorrect address information or customer unavailability, additional shipping charges may apply for re-dispatch. During peak seasons or promotional periods, slight delays in processing or delivery may occur.

Support email: alrokkab@gmail.com.

For any shipping-related concerns or assistance with tracking, our support team is available to guide you and ensure your order reaches you safely.